Performance Measurement and benchmarking

We support organizations in the public and private sectors to set up, implement, apply and review Performance Measurement Systems. Performance measurement and indicators are vital in obtaining feedback and improving management and organizational performance.

To this end, we assist organizations to

  • Analyze, record and prioritize the objectives of departments and sections.
  • Define and measure the output from the established objectives.
  • Set up systems to record output so that it can be measured in a simple and reliable manner.
  • Our involvement here provides vital information
  • To management to monitor activities on a regular basis at different levels within the organization’s policy making department, function or cost centre
  • On basis for staff appraisal and the implementation of performance related pay systems.

Benchmarking Services

Working with our international associates, we set up Benchmarking systems for private and public organizations to assist them to continuously evaluate their best practices through internal and external comparisons.

We create a systematic process and template to enhance definition of terms, data acquisition, data management and analysis and the generation of metrics in support of internal and external comparisons. The overall focus is to established performance gap and take steps to close the gap thereby enhancing general process improvement. This approach when applied to public sector projects will enhance project cost and performance analysis, review and effectiveness.